Delicious RSS Box FacebookYoutube  P2Rx Wiki Delicious Facebook  

Discussion Groups  Listserv Etiquette

Listserv Etiquette

       Logistical Guidelines

Make sure your message is addressed appropriately before you send it. Be careful to send only items that will interest everyone on the list. Personal replies should go directly to the individual. (Check your e-mail program to ensure that you do not automatically reply to everyone, otherwise a personal response can end up on the list - to your surprise or possible horror.)

Technical problems with the list or difficulties unsubscribing from the list should go to the list administrator, P2RIC.

Make it easy for people to respond to you directly. Include your e-mail address and other contact information at the end of your message. Also, this is helpful in highlighting your expertise and professional experience to other list members.

Do not use automatic e-mail reply programs. To do so creates a mess, as they generate a response for each message received. Although the list software detects and usually stops this from happening, it still creates unnecessary "noise" for the subscribers. If you need to use these programs, please unsubscribe from the list while you are away. You can subscribe again when you return.

Do not turn on any feature that confirms receipt or reading of an e-mail message. This creates the same problem as the automatic reply programs.

Do not send file attachments to the list. This means any documents saved as .doc, .wpd, html, .ppt, .pdf, .jpg, .gif, .tif, or other file formats that utilize large amounts of character space. Subscribers use many types and versions of software, so cannot always access your information. Some subscribers simply deem attachments a potential source of viruses and do not open them. If you must send an attachment, please save it in Rich Text Format (.rtf). RTF removes fancy formatting inserted by word processors and other software. Otherwise, post a message stating that you have a document and anyone interested should contact you directly for an e-mailed copy.

Content Guidelines

Always keep to the topic and purpose of the list. The more topic-specific contributions are, the more useful the list is for everyone.

Try to resist the urge to send helpful e-mail about current viruses or other just-breaking news that is not relevant to the list topic. There are other outlets for this type of information.

Do not send chain letters, spam, or any message that can be construed as commercial in nature.

Always, always be courteous. Do not subject any list member to a personal attack. Do not use profanity. If a message angers you, wait until you are calm before responding. Don't disparage your organization or other organizations in your message.

Problems with another list member's posting should be directed to the list referee, Household Hazardous Waste Resource Exchange, not the individual member. No list member should criticize another; the list manager should deal with problems.

Contribute to the list; don't just benefit from the list. Your posted response to the list should be more than "I agree" or "thank you for responding." Either add to the discussion or send these types of messages directly to an individual.

Do not post private e-mail to the list that you have received from someone else without his or her express permission to do so.

Do not post copyrighted materials.

Use descriptive subject lines. The subject line is the main access point for archived lists and for following a specific discussion. If you are responding to a message, preface its subject line with "Re:" This makes following an e-mail discussion (or thread of a discussion) much easier for all members.

Format Guidelines

Be concise. Quote from a message you are replying to as necessary, but only quote what is necessary to understand your reply. You may choose to summarize a lengthy discussion instead of quoting it, but be careful to be accurate.

Do not post messages in all caps. This is the equivalent of shouting.

Keep your line length under 80 characters per line. Using fewer than 72 characters per line is better. Longer lines may wrap and be difficult to read, especially when your important message is forwarded.

The less formatting the better. Some e-mail reader software insert formatting that can make reading the message more difficult for people using ASCII readers or other UNIX programs.

Top



 
 
P2RIC is a member of the Pollution Prevention Resource Exchange, a national network of regional information centers: NEWMOA (northeast), ESRC (southeast), GLRPPR (Great Lakes), ZeroWasteNet (southwest), P2RIC (plains), Peaks to Prairies (mountain), WSPPN (Pacific southwest), PPRC (northwest).
Search P2RIC

Share P2RIC
Bookmark and Share